As part of the initiative to innovate within internal processes, Talent Management came with a request, get AI to leverage the current supporting process, without losing the human factor?
The CRM in METRO is used by the salesforce in 17 countries, but not always used as intended. How to drive adoption through a redesign by focusing on user needs?
Inception to Launch: Optimizing hospitality and travel planning
The client was swarming in spreadsheets and human error for their planning. This is how we redefined their process building a tool to redefine their planning process.
